Privacy Policy

 

Our commitment to privacy

SOUV Australia is committed to protecting your privacy. In this policy, we disclose how we gather, protect and use personal information collected from this website. Please read the complete policy. We value the views of our customers and website visitors, so if you have any questions or concerns, we encourage you to share them with us.

 

Collection and use of personal information

As a general rule, you can visit this website without revealing personal information about yourself (i.e. information that identifies you). But some parts of our website may be accessible to you only if you register with us and, if you choose to register with us, you may be asked to provide personal information such as your name, email address, mailing address, and telephone number. You also may be requested to provide personal information when you order products from us, contact us, register to receive news, participate in an online survey, or enter a contest or competition. When you supply information about yourself for a specific purpose, we use the information for that purpose. For example, if you supply us with your mailing address in connection with a purchase, we use this information to process your order. We also may use your personal information for the following general purposes:

  • To help us deliver the services and products you have requested.
  • To design or offer products or services that we believe will be useful to you.
  • To send you information about our company.
  • To manage and upgrade this website.

The decision to provide us with your personal information is purely voluntary and you will be provided with an opportunity to decline to provide your personal information each time we request it. If you do not wish to receive newsletters or other information about our products, sales, and promotions, you may elect to unsubscribe at any time by following the instructions on how to unsubscribe in our emails to you. You also may contact us at the email address provided below if you have any concerns or complaints about how your personal information is being used.

 

Customer choice/opt-out

We periodically offer our customers the opportunity to sign up to receive hints and tips, news about products, new offers and special promotions. As a customer, you may choose not to receive marketing emails and you may opt out from receiving these emails by not signing up to receive this information. Signing up to receive promotional information is completely voluntary and not required to enjoy our website.

 

Access to your personal information

We will not share your personal information with unaffiliated third parties without your permission except under the following circumstances:

  • We may disclose your personal information if required to do so by law.
  • We may disclose your personal information to law enforcement authorities if we believe in good faith that such action is necessary to protect public safety or to protect the employees and property of SOUV Australia.
  • We may disclose your personal information to companies and vendors that perform marketing or other services on behalf of SOUV Australia.
  • We may disclose your personal information to unaffiliated companies and vendors when necessary to provide a service that you requested.

When we disclose your personal information to unaffiliated third parties, it is our policy to provide third parties only with the information they need and to prohibit them from otherwise selling or disclosing the personal information we provide.

 

Security

SOUV Australia is committed to protecting the security of your personal information and takes commercially reasonable steps to protect your personal information from unauthorised access, use or disclosure. However, no security feature is fail-safe and SOUV Australia does not guarantee that the measures taken to protect your personal information are invulnerable. SOUV Australia will notify you in accordance with applicable laws in the event of a security breach relating to your personal information.

 

Contacting SOUV Australia

SOUV Australia welcomes comments, suggestions and questions about this Privacy Policy and encourages you to contact us at any time here if you have any questions or concerns.

 

Limitation of liability

We operate and maintain this site for the convenience of our customers and visitors and are committed to abiding by the terms of this Privacy Policy. However, we do not warrant against breaches of the Privacy Policy and make no promises to you, express or implied, by posting this Privacy Policy.